The effective
management of audits performed by external parties (customers or Third Party
Auditors or, inspections by regulatory authorities or certification bodies) is
vitally important. Therefore additional organisational issues for consideration
are as follows:
- Properly review the
audit agenda
-Availability (and if
necessary translations) of key documents
- Availability of key
staff, and involvement of senior and/or top management (provide correct partner
for discussions)
-Assembly of a ‘task
force’ to co-ordinate preparations
- Composition,
organisation and responsibilities of the host ‘team’
- Domestic
arrangements (settings) such as office space with ambient temperature, communications,
avoiding interruptions (e.g. telephone), etc.
-Training of staff in
what to expect, and how to respond to an auditor’s questions
- Decide policy on
accessibility to internal audit reports
-Identify
restrictions (e.g. photographing, video taking, areas not assessable, etc.)
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